I am unable to check in.

When you check in, you will need your airline booking reference. 

Note:  Be sure to enter the airline booking reference and not the Option Way booking reference. You will find the airline booking reference in your e-ticket email. 

If you are still unable to check in, contact the airline. Of course, our travel agents are also available should you require assistance, Monday to Saturday by message from our website’s Contact page here.

On some airline websites, you may have to enter your name without spaces or special characters to access your booking.